Exhibitor Services 2024

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The IMS Exclusive and Recommended Service providers are listed below:

Questions?

Contact the IMS exhibits department at +1 781-619-1994 or exhibits@horizonhouse.com.

If you plan to use any company other than IMS2024’s official service contractor (Freeman), please fill out the Exhibitor Appointed Contractor (EAC).

WARNING: Third party companies who are not official IMS vendors, have been soliciting exhibitors for hotel room reservations, lead retrieval units, list rentals, and other trade show products and services. These organizations may misrepresent themselves as IMS official vendors. Exhibitors may be contacted by e-mail, phone or fax, with offers for cut rate services. If you receive an email from a company trying to sell you a list; please note these are not actual attendee lists and these companies are NOT authorized IMS vendors. Always check the list below for official vendors. Direct any questions to IMS Exhibits.

General Service Contractor (Official)
Catering- Aramark (Exclusive)

Natalie Goodell

Aramark, Walter E. Washington Convention Center

Phone: 202-249-3570

Email: goodell-natalie@aramark.com

Deadline for Advance/Discount Ordering: 28 May 2024 (5 May 2024 for Industry Reception to be included in promotional collateral)

Food & Beverage Ordering Information

Order Form

Lead Retrieval (Exclusive)

Convention Data Services (CDS)

Phone: 800-746-9734 or +1-508-743-0197

Email: xpressleadpro@cdsreg.com

Discount Deadline: 3 May 2024

Order Online Show Code: IMSX0624

Lead Retrieval Fact Sheet/Order Form

Internet (Exclusive)

Walter E. Washington Convention Center- Smart City

Phone: 888-446-6911

Email: customerservice@smartcitynetworks.com

Discount Deadline: 26 May 2024

Internet/Telephone/Cable Ordering Guide

Wireless Services Information

Order Form

Order Online

Exhibitor Booth Cleaning Service (Exclusive)

Walter E. Washington Convention Center- Aramark

Email: aramarkevs@aramark.com

Phone: 771-333-9894

Discount Deadline: 26 May 2024

Exhibitor Booth Cleaning Information

Order Online

Electrical (Exclusive)

Walter E. Washington Convention Center- Hi Tech Electric

Phone: 202-249-3600

Email: dcexhibitorservices@hi-techelectric.com

Discount Deadline: 26 May 2024

Order Online

Electrical Ordering Information

Rigging (Exclusive)

Freeman (200lbs or less) / Hi-Tech (if truss is needed or over 200lbs)

Use Freeman or Hi-Tech forms in Exhibitor Services Manual

FedEx Business Center

Located in the Grand Lobby of the Washington Convention Center

Open 08:00 – 18:00 (09:00-17:00 on setup days)

Phone: 202-451-2698

Email: Usa2953@fedex.com

Website: https://local.fedex.com/en-us/dc/washington/office-2953

Plant Rental (Recommended)

Urban Jungle Plant and Floral Service

Phone: 703-241-8545

Email: info@urbanjungleinc.com

Order Form

Housing (Exclusive)

onPeak

Phone: 1-800-895-3978 (Toll-Free)or1-312-527-7300 (Direct)

Email: IMS@onpeak.com

2024 Housing

Audio Visual (Official)

Presentation Technologies

Phone: 908-268-1502

Exhibitor Order Form

Security (Recommended)

To order Security Services within your booth, contact Stefanie Cunniffe

Staffing (Recommended)

To order Temporary Staffing Services for your booth, contact Stefanie Cunniffe